National Accounts - Selection, Speed & Service Excellence.
Today's business environment requires close attention to total cost savings in order to stay competitive. Let MSC Industrial Supply help eliminate some of the complexities in your every day business by providing professional, reliable customer service, cost savings, and a wide selection of quality products at competitive prices. If you have more than15 locations nationwide and/or an annual spend in industrial supplies of more than $1 million, you will qualify for membership in our National Accounts Program. Complete this form to get started and an MSC representative will contact you right away.
As an MSC National Account customer, you will benefit from a customized business solution that best suits your procurement needs. With over 500,000 products, 96 sales offices and 4 Customer Fulfillment Centers, MSC is one of the largest industrial suppliers in the US. Count on MSC to get you the products you need when you need them at competitive pricing. MSC has 3,000 associates throughout the United States focused on helping more than 300,000 customers achieve business success.
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Program Benefits |
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| Customized and Consistent Pricing |
You will receive one competitive, consistent price for all of your sites nationwide. By consolidating your purchases with MSC, you will also benefit from volume pricing, reduced shipments and freight cost, less paperwork with fewer invoices and purchase orders. |
| Same Day Shipping | All orders placed by your local cut off time will be shipped the same day – guaranteed. |
| Specialized Customer Service |
Our customers come first and it shows. We have won numerous awards from our customers, such as the “Quality Supplier” Award from the United States Postal Service. We'll ensure that your needs are met nationally and locally. We have the flexibility and focus to develop unique programs for each of our customers. Our goal is to exceed your expectations. |
| Dedicated Account Management |
MSC will assign a National Account Manager (NAM) to handle your account and be your single point of contact. Your NAM will work with the MSC sales team and your sites nationally to ensure compliance, consistency and savings. |
| Logistics Expertise | We strive for operational excellence and that means quality is a top priority. Our four strategically located Customer Fulfillment Centers are able to reach most of industrial America with next day service at no extra charge. |
| In-Stock Inventory 99% Available |
With on-hand inventory featuring over 500,000 products, MSC has the products you need, ready to ship, more than 99% of the time. You can reduce your inventory levels and gain security by relying on MSC instead of the numerous suppliers you currently use for industrial supplies. Our “Big Book” catalog is the encyclopedia of tools, machinery, parts and supplies for the industry. |
| Cost Savings Reports | We will analyze your procurement spend and recommend ways for you to save money. Get documented cost savings reports monthly, quarterly, or whenever, however you need. |
| Product Discounts | As an MSC National Account Customer, in addition to our competitive National Account discounts, you will receive exclusive member discounts on select new products. |
| Flexible Billing | Choose from more than six different billing options to best suit your payment needs. |
| Employee Discounts | Your employees will benefit through MSC's National Account Employee Program Discounts when making purchases for personal use. |
| E-Commerce | Complete access to mscdirect.com to order products online at your convenience. Site features include manufacturer cross-references, real-time inventory access, MSDS sheets, keyword product search with product attributes, and workflow capabilities. Find out more. |
| Customer Solutions | MSC also provides a variety of tailored services and solutions that are integrated with your existing business environment, including Vendor Managed Inventory (VMI), Customer Managed Inventory (CMI), e-procurement and inventory management. Learn more. |
| E-Procurement | The ability to purchase from MSC using all the leading e-procurement platforms, including Ariba, SAP, Oracle, Perfect Commerce, Datastream and more. We're also fully integrated with our VMI and CMI solutions in Punchout mode. |
Sign up and become an MSC National Account customer today. For more information, please email us or call our National Account hotline at 1-877-281-3803.












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