Customer Support

Website Terms Of Use
The following terms and conditions apply to all visitors to or users of mscdirect.com. By accessing this Web Site, user acknowledges acceptance of these terms and conditions. MSC Industrial Direct Co., Inc. reserves the right to change these terms and conditions from time to time at its sole discretion. Your continued use of this Web Site after a posted change in these terms and conditions will constitute your acceptance of such changes in these terms and conditions. Accordingly, you are advised to visit this page regularly in order to keep apprised of any changes in these terms and conditions. In the case of any violation of these terms and conditions, MSC Industrial Direct Co., Inc. reserves the right to seek all remedies available by law and in equity for such violations.

Disclaimer
Although MSC Industrial Direct Co., Inc. has attempted to provide accurate information on the Web Site, MSC Industrial Direct Co., Inc. assumes no responsibility for the accuracy of the information. MSC may change products or services mentioned at any time without notice. ALL INFORMATION PROVIDED ON THIS WEB SITE IS PROVIDED "AS IS" WITH ALL FAULTS WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED. MSC INDUSTRIAL DIRECT CO., INC. AND ITS SUPPLIERS DISCLAIM ALL WARRANTIES, EXPRESSED OR IMPLIED INCLUDING, WITHOUT LIMITATION, THOSE OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT OR ARISING FROM A COURSE OF DEALING, USAGE, OR TRADE PRACTICE. MSC AND ITS SUPPLIERS SHALL NOT BE LIABLE FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL, OR INCIDENTAL DAMAGES INCLUDING, WITHOUT LIMITATION, LOST PROFITS OR REVENUES, COSTS OF REPLACEMENT GOODS, LOSS OR DAMAGE TO DATA ARISING OUT OF THE USE OR INABILITY TO USE THIS SITE OR ANY MSC PRODUCT OR DAMAGES RESULTING FROM USE OF OR RELIANCE ON THE INFORMATION PRESENT, EVEN IF MSC OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES (BECAUSE SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN CATEGORIES OF DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IN SUCH JURISDICTIONS, OUR LIABILITY IS LIMITED TO THE FULLEST EXTENT OF THE LAW).

Access And Use Of Information
You are hereby granted, subject to these terms and conditions, a limited, non-exclusive, non-transferable license to view the screens and materials on this Web Site and to print only a limited number of copies of such screens and materials as is needed for your own non-commercial use, in order to make a decision whether or not to purchase any products offered through this Web Site. Access to this Web site is limited to viewing the linked Web pages solely to access information for purposes making a purchase decision. Any access to this Web Site for any other purpose is expressly prohibited. Any access or attempt to access other areas of the MSC Industrial Direct Co., Inc. computer system or other information contained on the system for any purpose is strictly prohibited.

Cross Reference Information
MSC Industrial Direct Co., Inc.'s product cross-reference results do not imply that all products compared are of functional equivalency or that performance and other characteristics are exact. For critical applications, review specifications prior to purchase.

Links
From time to time, other Web Sites may provide hypertext links ("Links") to this Web Site. No such Links shall imply any relationship or connection between MSC Industrial Direct Co., Inc. and the operator of the Web Site containing the Link to this Web Site. MSC Industrial Direct Co. Inc. has no liability to you arising out of your use of any Web Site that provides Links to this Web Site.

Trademarks
The trademarks, logos and service marks ("Marks") displayed on this Web Site are the property of MSC Industrial Direct Co., Inc. or other third parties. Users are not permitted to use these Marks without the prior written consent of MSC Industrial Direct Co., Inc. or such third party which may own the Mark.

Copyright
The information available on this Site is the property of MSC Industrial Direct Co. and its Supplier Partners and is protected by copyright and other intellectual property laws. All rights not expressly granted under this Agreement are hereby reserved by MSC Industrial Direct Co., Inc. No act of downloading any portion of this Web Site will constitute a transfer of title in such material. Any printouts using or referencing content from this site, with the purpose of evaluating or acquiring MSC's Industrial Direct Co.'s products or services, shall contain MSC Direct Company, Inc. copyright notice. No other permission is granted to you to copy, reproduce, distribute, republish, transmit, upload, download, display in public, or modify the content contained on this Site.

Submissions
You agree that all remarks, suggestions, ideas, graphics or other information communicated to MSC Industrial Direct Co., Inc through this Web Site shall be the property of MSC Industrial Direct Co. In order to facilitate this, you hereby irrevocably transfer, assign and convey to MSC Industrial Direct Co., Inc. all right, title and interest in any materials you communicate to MSC Industrial Direct Co., Inc through this Web Site. MSC Industrial Direct Co., Inc. will not be required to treat any Submission as confidential, and will not be liable for any ideas for its business and will not incur any liability as a result of any similarities that may appear in future MSC Industrial Direct Co., Inc. operations. Without limitation, MSC Industrial Direct Co., Inc. will have exclusive ownership of all present and future existing rights to the Submission of every kind and nature to the person sending the information. You agree that you will not introduce any viruses, bugs, worms, trojan horses or other harmful computer code with anything you submit to this Web Site.

Restriction Of Liability
MSC Industrial Direct Co., Inc. will not be liable for any damages or injury caused by, including but not limited to, any failure of performance, error, omission, interruption, defect, delay in operation of transmission, computer virus, or line failure.